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Man-Tra-Con funding customer service training

 
Staff Report
Posted on 10/16/2014, 12:19 PM

Man-Tra-Con Corporation has funding available to register those who qualify for an Accelerated Call Center/Customer Service Training program.

Classes will be held at the John A. Logan College Carterville campus — Monday through Friday, from 8 a.m. to 2:30 p.m.

This program is offered at NO COST to those who meet requirements. Financial assistance for transportation costs (for participants residing more than 11 roundtrip miles from the training location) may also be available for those who meet eligibility requirements. All books and supplies are provided by the program.

The 5-week program will begin on Monday, October 20, 2014.

Eligibility Requirements:

To be eligible to participate in the Accelerated Call Center/Customer Service Training program, applicants must:


  • be eligible to enroll in one of our Adult, Dislocated Worker, or Youth programs
  • have a High School diploma or GED
  • test for reading at a 6th grade level or higher
  • compute math at a 5th grade level or higher


Those interested in participating in the Call Center/Customer Service training program may contact Autumn Basler at 1-800-315-3986, ext. 227, for additional information.

Man-Tra-Con Corporation is a member of the One-Stop Business & Employment Center, and an Illinois workNet partner. Equal Opportunity Employer/Program. Auxiliary aids are available upon request to individuals with disabilities. For those who do not use traditional print this information is available electronically. For specific access information please contact (Voice) 618-998-0970, ext. 214, (TTY Relay #) 618-998-9602 or LucindaPhoenix@mantracon.org.