Former Comcast customers in parts of Southern Illinois and North and Central Indiana now have a new service provider, NewWave Communications. NewWave recently purchased the service area from Comcast and will begin upgrading local networks to bring advanced services and features to these new residential and business customers in May.
NewWave Communications has built a reputation for delivering quality and dependable communications services to small towns across America. In 2010, they gained national recognition for their efforts when they were named the Independent Operator of the Year by CableFAX Magazine, an award given each year to one communications company who has shown excellence in service to its customers and communities.
NewWave Communications is family owned, family oriented and has been involved in the cable industry since its inception. According to Jim Gleason, CEO of NewWave Communications, “The opportunity to provide our services to these new areas is very exciting for us. For the past 30 years, we have focused our efforts on serving smaller and mid-sized communities just like our hometown, Sikeston, Missouri. We think people who choose to live in smaller towns should have the same access to technology as people who live in bigger cities.”
NewWave Communications has announced plans to expand their television package to include a variety of great new HD channels as well as to add the area’s fastest Internet speeds (up to 50 meg) for their new customers.
They’ll also be adding their reliable unlimited local and long-distance telephone options to their new service areas. With the addition of telephone service, customers will be able to take advantage of the NewWave Bundle, which provides NewWave’s three services for one low monthly cost.
Gleason also noted that NewWave takes a local approach to business and looks forward to being a real part of these new communities. “We are proud to be given the opportunity to bring excellent service to these areas and we invite our new friends and neighbors to contact us anytime,” he said. “In the coming months, we will begin remodeling local offices to reflect the NewWave Communications brand. The renovations will ensure that we have plenty of room for customers as well as extra space to showcase our remarkable products and services. We hope these changes demonstrate our commitment to state-of-the-art communications technology and world-class customer service.”
NewWave Communications, headquartered in Sikeston, Mo., serves over 80,000 customers in the Midwest U.S.